Privacy Policy

Effective Date: August 12, 2025

MoverBuddy (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit moverbuddy.net or use our services.

1. Information We Collect

Information You Provide: Name, shipping address, billing address, phone number, email address, payment details, and order history.
Automatically Collected Information: IP address, device type, browser type, and browsing activity through cookies and similar technologies.
SMS Information: When you opt in to receive text messages from us, we collect your phone number and message preferences.
Tracking Data: Data collected via Google Analytics, Google Search Console, Wix analytics, Facebook Pixel, Instagram Insights, Google Ads conversion tracking, and email marketing platforms.

2. Sensitive Personal Information (California Residents)

We collect the following categories of sensitive personal information under the California Consumer Privacy Act (CCPA):

Account or Credit Card Info Combined with a Security/Access Code – Includes account login details, credit/debit card numbers, or financial account information combined with a security or access code.
Used only for payment processing and fraud prevention.

3. How We Use Your Information

Process and fulfill orders, including payment and shipping
Communicate with you via email, phone, or SMS
Improve our website, marketing, and services
Conduct advertising and retargeting campaigns
Comply with legal requirements

4. Payment and Shipping

Payments are processed securely through Stripe using PCI-DSS compliant encryption. We use UPS Ground and other carriers for delivery. Your details are shared with carriers solely for shipping purposes.

5. SMS Marketing & Notifications

By opting in, you consent to receive text messages (including automated messages) about orders, promotions, and updates. Msg & data rates may apply. Reply STOP to opt out; HELP for assistance.

6. Sharing Your Information

We may share your information with:

Service providers (Stripe, UPS, marketing platforms)
Analytics providers (Google Analytics, Wix, Facebook, Instagram)
Law enforcement if required

We do not sell personal information.

7. Cookies and Tracking

We use cookies to personalize your experience, track performance, and deliver targeted ads. See our Cookies Policy.

8. California Privacy Rights (CCPA)

California residents have the rights to:

Know – Request details on data we collect.
Delete – Request deletion of your data.
Opt-Out – We do not sell personal information, but if we do, you may opt out.
Non-Discrimination – No penalties for exercising rights.

To exercise your rights: email info@moverbuddy.net or call (279) 235-8171.

9. Child Privacy Protection

We do not knowingly collect personal info from children under 13. If we discover such info, it will be deleted.

10. Your Rights

You may request to access, update, or delete your information at any time.

11. Changes to This Policy

We may update this Privacy Policy at any time.

Contact Information

MoverBuddy
4373 Town Center Blvd, El Dorado Hills, CA 95762
Phone: 279) 235-8171
Email: info@moverbuddy.net
Website: moverbuddy.net